1. Information We Collect
When you use Spoilmee, we may collect the following information:
- Account information: name, email address, username, and profile details you provide
- Payment information: processed securely by Stripe — we do not store your full card details
- Usage data: pages visited, features used, and general interaction with the platform
- Device information: browser type, IP address, and operating system
2. How We Use Your Information
- To create and manage your account
- To process payments and payouts via Stripe
- To send transactional emails and notifications (e.g., gift received, payout completed)
- To improve the platform and fix issues
- To enforce our Terms of Service
3. Third-Party Services
We use the following third-party services to operate Spoilmee:
- Stripe — for payment processing and creator payouts. Stripe has its own Privacy Policy.
- Resend — for sending transactional emails.
We do not sell your personal data to third parties.
4. Cookies
Spoilmee uses session cookies to keep you logged in and maintain your preferences. We do not use advertising or tracking cookies. Session cookies are automatically deleted when you close your browser or after they expire.
5. Data Retention
We retain your account data for as long as your account is active. Transaction records are kept for legal and accounting purposes. If you delete your account, we will remove your personal information within a reasonable timeframe, except where retention is required by law.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
To exercise any of these rights, contact us at spoilmee.support@gmail.com.
7. Data Security
We take reasonable measures to protect your data, including encryption in transit (HTTPS) and secure storage practices. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform. Continued use of Spoilmee after changes constitutes acceptance of the updated policy.
9. Contact
For privacy-related questions or requests, reach us at spoilmee.support@gmail.com.